Return & Cancellation

Return and Cancellation Policy

At JK Furnish, we are dedicated to providing you with exquisite, high-quality home décor products that elevate your living space. However, we understand that sometimes returns or cancellations may be necessary. This policy outlines the terms and conditions for returns and cancellations. We want to ensure that your shopping experience with us is as smooth and pleasant as possible.

Cancellation Policy

We understand that plans may change. If you wish to cancel your order, please contact us within 24 hours of placing the order. Once the cancellation request is received and processed, we will issue a full refund to the original payment method.

Orders can only be canceled before they are shipped or dispatched. Unfortunately, once the items have been shipped, we are unable to process a cancellation request.

Return Policy

If you are not completely satisfied with your purchase, we offer a return within 15 days of delivery. To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide proof of purchase (invoice or order number).

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to the original payment method. The refund process may take 5-7 business days depending on your payment provider.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will provide instructions on how to return the item and issue a full refund or replacement at no extra cost to you.

Non-Returnable Items

Unfortunately, some items cannot be returned, such as:

• Custom-made or personalized items
• Items on sale or discounted
• Gift cards

How to Initiate a Return or Cancellation

If you wish to return or cancel an item, please follow the instructions below:

• Contact our customer support team at getInTouchWithUs@gmail.com or call us at +91 9917969900.
• Provide your order number and the reason for the return or cancellation.
• If your cancellation request is within the 24-hour window, we will process it immediately. For returns, we will provide a return authorization and shipping instructions.

Refund Process

Refunds will be processed once the return is received and inspected. The refund will be issued to the original payment method used during the purchase. Please note that shipping costs are non-refundable.

Changes to Our Return and Cancellation Policy

If we decide to make any changes to this policy, we will update this page. We encourage you to review this policy periodically to stay informed about any updates.

Contact Information

If you have any questions or need assistance with returns or cancellations, please contact us using the information below:

JK Furnish